Return & Exchange Policy
At LE’ AMORE, we want every piece of jewellery to be something you love wearing. If your purchase isn't quite right, our return and exchange process is designed to make things simple, transparent and convenient.
This policy applies to eligible purchases made directly through the official LE’ AMORE website in India.
1 Return Policy
We accept return requests for eligible products within 2 calendar days of delivery.
To qualify for a return, the product must:
- Be unused, unworn and in its original condition.
- Be returned in its original packaging, with tags, labels, accessories and any complimentary gifts included.
- Show no signs of wear, damage, alteration or misuse.
- Be accompanied by the original order details or invoice.
- All returns are subject to a quality inspection after the product reaches us.
Initiating A Return Request :
- — Log in using your registered email ID → Go to My Orders → Select the order → Click Return → Choose the item(s) and reason.
- — Upload a minimum of TWO images, and choose your refund method.
- — Review all provided information and finalize your return request.
- — Return pickup may take up to 3 working days. If the pickup is delayed, please contact Customer Support.
2 Refunds
Refunds are processed in 7–10 working days as per RBI guidelines, following item pickup and verification.
Prepaid Orders
Refunded directly to your original payment method (Bank Account / Card / Net Banking).
COD Orders
Refunded to the verified UPI ID or bank account details provided by you during the request.
3 Non-Returnable Items
4 Exchange Policy — Within 7 Days
Exchanges may be requested within 7 calendar days of delivery for an eligible size or variant issue, or when a customer wishes to choose another available product, subject to approval and stock availability.
- The item must be unused, unworn and returned in its original packaging.
- If the requested replacement is unavailable, we will discuss an alternative or an eligible refund with you.
Initiating An Exchange Request :
- — Log in using your registered email ID → Go to My Orders → Select the order → Click Exchange.
- — Choose the specific items from your order that you wish to exchange.
- — Provide Required Information: Specify an exchange reason. Upload at least TWO images of the items.
- — Review all provided information and finalize your exchange request.
5 Governing Law & Jurisdiction
- All disputes arising out of or in connection with returns, exchanges, refunds, or this Return & Exchange Policy shall be subject to the exclusive jurisdiction of the competent courts in Sikar, Rajasthan only.
Contact LE’ AMORE
For return, exchange, refund or warranty assistance, please contact us using our official customer support channels. Please include your order number and a description of your concern so that our team can assist you efficiently.