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Privacy Policy

Last Updated: 28 Oct 2026

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website (the “Site”). We are committed to protecting your personal data in compliance with applicable data protection laws, including the Digital Personal Data Protection (DPDP) Act.

1. PERSONAL INFORMATION WE COLLECT

When you interact with the Site, we collect two primary categories of information:

  • Device Information: When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse, we collect data about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We collect this using cookies, log files, web beacons, tags, and pixels.
  • Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect your name, billing address, shipping address, email address, phone number, and payment preferences.

Payment Card Security: We do not collect, process, or store your credit card, debit card, or banking credentials on our servers. All payment transactions are securely handled directly by our authorized, PCI-DSS compliant third-party payment gateways.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use the information we collect for the following operational purposes:

  • To fulfill any orders placed through the Site (including processing payment information, arranging for shipping, and providing invoices and/or order confirmations).
  • To communicate with you regarding your transactions, account updates, or support queries.
  • To screen our orders for potential risk or fraud (in particular, via your IP address).
  • To optimize and improve our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing campaigns).

3. EXPLICIT CONSENT AND MARKETING COMMUNICATIONS

By checking the explicit consent box at checkout or account registration, you consent to receive order updates and promotional communications from us through various digital channels, including in-app messages, SMS, Rich Communication Services (RCS), emails, promotional calls, WhatsApp, and newsletters.

  • Granular Opt-In: Marketing and promotional communications are strictly based on your voluntary opt-in choice at the time of data collection.
  • Easy Opt-Out: You have the right to withdraw your consent for promotional messages at any time. You can reply with "STOP" to SMS/WhatsApp messages or click the "Unsubscribe" link at the bottom of our emails to instantly opt out of marketing lists.

4. SHARING YOUR PERSONAL INFORMATION WITH THIRD PARTIES

We share your Personal Information with trusted third-party service providers to help us conduct business operations and fulfill our contractual duties to you:

  • E-commerce Infrastructure: ...................................
  • Analytics: We use Google Analytics to understand how customers use the Site. You can read how Google uses your data here: Google Privacy Policy. You can opt out of Google Analytics here: Google Analytics Opt-out.
  • Operational Partners: We share limited data with authorized third-party logistics and courier partners (e.g., shipping aggregators, delivery agents) to deliver your packages, and payment processing gateways to securely process payments.
  • Legal Compliance: Finally, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or to protect our legal rights.

5. DATA RETENTION PERIOD

We do not retain your personal data indefinitely. We store your Order Information only for as long as necessary to fulfill the operational purposes outlined in this policy and to satisfy statutory requirements (such as tax, accounting, and legal audit mandates under prevailing corporate and GST laws, which typically require retention for up to 8 years). Once this legal period expires, or upon a validated erasure request, your data will be permanently deleted from our active databases or safely anonymized.

6. DO NOT TRACK

Please note that we do not alter our Site’s data collection and browsing practices when we detect a Do Not Track (DNT) signal from your web browser.

7. YOUR RIGHTS UNDER THE DPDP ACT

You possess comprehensive rights over your personal data. At any time, you can invoke the following privileges:

  • Right to Access and Correction: You have the right to review the personal data we hold about you and request corrections, summaries, or updates if the information is inaccurate or incomplete.
  • Right to Erasure (Deletion): You can request that we delete your personal data from our systems, subject to statutory retention exceptions.
  • Right to Withdraw Consent: You can completely withdraw your consent for us to process your data. Please note that if you withhold or withdraw your consent, we reserve the right, at our sole discretion, to deny the provision of goods, services, or account access.
  • Right to Nominate: You have the right to nominate any other individual to exercise your data rights in the event of death or incapacity.

Processing Timeline: To exercise any of these rights, please email us at care.leamore@gmail.com with the subject line "Review/Changes of my Personal Data" or "Withdrawal of Consent". We will validate your identity and execute your request within a professional turnaround time of 30 days from receiving your written communication.

8. LIMITATION OF LIABILITY

While we enforce rigorous, industry-standard administrative, technical, and physical security measures to safeguard your personal data, no method of digital transmission or electronic storage is completely infallible.

In the event of an unauthorized data breach, cyber-attack, or system compromise occurring despite our compliance with standard security practices, the Company’s total cumulative liability to any user for any related claims, disputes, or losses shall be strictly capped and limited to the financial value of the user's last documented transaction on the Site. Under no circumstances shall the Company, its directors, or its affiliates be liable for any indirect, incidental, punitive, special, or consequential damages arising out of data access or breaches.

9. GOVERNING LAW AND JURISDICTION

This Privacy Policy, the relationship between you and the Company, and all transactions mediated through the Site shall be governed by, construed, and enforced in accordance with the laws of India.

In the event of any dispute, controversy, claim, or legal proceedings arising out of, relating to, or in connection with this Privacy Policy, your personal data, or the use of the Site, both you and the Company agree that such disputes shall be subject to the exclusive jurisdiction of the competent courts located in Sikar, Rajasthan, India only, to the exclusion of all other courts.

10. CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy periodically to reflect changes in our operational procedures, technical upgrades, or changing legal and regulatory landscapes. The "Last Updated" timestamp at the top of this page will reflect the date of the latest revisions.

11. GRIEVANCE REDRESSAL AND CONTACT INFORMATION

If you have questions about our privacy practices, wish to make a request, or want to register a formal complaint, please contact our support desk or write directly to our designated Grievance Officer:

In accordance with the DPDP Act, users are encouraged to seek resolution of their data grievances through our internal Grievance Officer first before escalating complaints to external regulatory bodies or the Data Protection Board.